(An open letter to the New York State Department of Taxation and Finance)
I am publishing my letter in the newspaper, because I have been unable to actually speak with anyone at the New York State Department of Taxation and Finance regarding an adjustment they made to the Earned Income Credit (EIC) on my 2012 income tax.
A little history: First, I tried to respond online at http://www.tax.ny.gov/, but the Document Locator Number they provided didn’t work. Then, I called their office, but the line is always ‘fast busy.’ So, then I mailed them a copy of my EIC worksheet and a letter explaining how I filled it out. Five months later, I got a written response. However, they don’t seem to understand the situation, which doesn’t surprise me considering that I had the same exact problem with NYS on my 2009 taxes.
And I couldn’t contact them back then, either! But state Sen. Joe Addabbo Jr. had someone from the department call me. After a lot of obfuscation on their part, they finally admitted an error in calculating my 2009 EIC.
Now, it is possible I’ve made a mistake on my 2012 EIC; however, it’s unlikely as I used FreeFile to do my federal forms and the IRS had no quibble with it.
Call me crazy, but, it really shouldn’t be this difficult to contact the tax department and I think it’d be a lot easier for all concerned if the state tax people actually knew how to fill out the federal worksheets.