A car accident is a headache for any driver. He or she has to worry about the repairs, working with the insurance companies and finding the right auto specialist to fix the damage. Sonny’s Collision in Richmond Hill is there to help. Since 1946, three generations of the family-owned collision shop have been keeping customers satisfied with their quality service while relieving the headaches that auto accidents bring to drivers.
Their mission is to take the stress out of an accident.
Originally located on Centreville Street in Ozone Park, Sonny’s moved to its current location on Atlantic Avenue in 2004. With 10,000 square feet of working space, the shop has two USI Italia spray booths, a garage that can hold more than 25 cars that are being worked on and storage for more than 100 more vehicles. The shop accepts all major insurance and offers an unlimited lifetime warranty with all the repairs. It has a 24-hour service line for accidents that happen at night and even offers free towing.
When it comes to repairs, Sonny’s auto body specialists only work with manufactured parts. They repair cars with a state-of-the-art laser measuring system and unibody frame straightening with computer-printed factory measurements.
As part of their commitment to making the process stress free, they will even deal with the insurance company and arrange for a rental car.
Sonny’s will even speak to the insurance company for you and take it from A to Z, where it’s a minimal amount of stress.
Sonny’s provides free estimates to customers and makes sure to use their expertise in writing a thorough, comprehensive report of the damage.
The reliable and attentive staff consists of 30 people who are all certified by the Inter-Industry Conference on Auto Collision Repair (I-CAR), the international nonprofit organization dedicated to training the collision industry. All of Sonny’s employees go to I-CAR events regularly to learn the latest technology.
For any business, positive word of mouth is everything, and Sonny’s quality is demonstrated by the reception it’s received over the years. On the review site Yelp, Sonny’s has gotten near unanimous praise from customers, with reviews averaging a four-and-a-half star rating.
“These guys are simply the best,” wrote Steve from West Babylon, LI. “They handle everything from A-Z and go way beyond what is expected.”
“They are all about pleasing the customer and building a relationship,” wrote David from Jamaica. “The service is beyond expectations, the job they did on my van was superb.”
“These guys are really great,” wrote Peter from Forest Hills. “They treat you like family when you go by [their] really nice shop.”
Sonny’s has done more than deliver customer satisfaction, it’s also been a trendsetter. It was the first auto body shop in the state to go green. As the shop proudly states, “at Sonny’s you not only received the highest quality repair, you can rest assured that we are protecting our environment with PPG’s Envirobase® High Performance Automotive Finishes.”
Instead of a solvent-based paint, Sonny’s uses a paint from a water base. The facility also uses ultraviolet curing body fillers and primers to reduce the use of solvents and boasts energy-efficient sodium lights, biodegradable soap to wash cars, and multistage dust filters and ceiling filters to trap particles that would normally escape through the roof into the air.
Sonny’s has not only been helping people with car repairs but has also been a pillar of the community. The owners have supported the Ozone-Howard Little League baseball team, the South Queens Boys & Girls Club, local cricket organizations, the American Cancer Society and the Cooley’s Anemia Foundation, as well as many other charitable groups.
Their commitment to enriching the community even won co-owner James a citation from retiring Congressman Ed Towns (D-Brooklyn) last year. Towns praised James and Sonny’s not only for their “distinct reputation for quality customer service,” but also for their “giving spirit.”
“He has not only provided a necessary service to his community,” Towns said, “but he has found the means to give more to those in dire need.”
If you’re in a car accident, give Sonny’s a call. The shop’s motto, “perfection is not an accident,” has been earned for a reason.
“We want everyone to leave happy,” said owner James with a smile.
Sonny’s Collision is located 106-12 Atlantic Ave. in Richmond Hill. The shop’s numbers are 1-888-4Sonnys (476-6697) and (718) 738-6721. The fax number is (718) 846-7755. Sonny’s is open from 6 a.m. to 6 p.m., Monday through Friday, and also will open on Saturdays for customers who can’t visit during the week.