Some 48,500 households in the Rockaways have seen their mail service disrupted due to damage from Hurricane Sandy, according to the United States Postal Service, but the agency is making adjustments to deliver mail to its customers.
All of the postal branches in the Rockaways have been closed since the storm, according to Maureen Marion, a spokeswoman for the USPS, with the exception of the Main Post Office at 1836 Mott Ave. in Far Rockaway, which was fitted with generators on Sunday. It reopened Monday and is open from 10 a.m. to 3 p.m., Monday through Friday.
Letter carriers from Inwood, LI, Arverne, Rockaway Beach, Rockaway Park and Far Rockaway started delivering mail on Tuesday to the following ZIP codes: 11691, 11692, 11693, 11694, 11096, where conditions are safe and passable.
Customers impacted by the storm, including PO box customers in the 11690 and 11695 ZIP codes, which include Far Rockaway and the Roxbury area, can also pick up their mail at the Main Post Office, if they have waited and it does not appear that a letter carrier will be delivering to them.
Those located in Breezy Point with the ZIP code 11697 can pick up their mail at a mobile unit, located in the parking lot of Kennedy’s Restaurant at 406 Bayside Ave.
In all locations, no mail will be released without a photo ID. If you are picking up mail for someone, bring their photo ID along with a piece of their mail with their address on it.
Marion assures customers that if they aren’t able to pick up their mail, the USPS will hold it for them while the service interruptions persist. Customers with questions or concerns about their mail should call 1 (800) ASK-USPS (275-8777).
“We are working very hard to bring people the services they need as close as is practical at this time,” Marion said. “We are doing everything we can to get things back to normal.”
Those who need to change their delivery address can do so by submitting a form online or at an area post office. Those who no longer have a permanent address can ask the USPS to hold their mail at the Main Post Office for up to 30 days.