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Queens Chronicle

CELEBRATION OF QUEENS 2013 CRYSTAL: CREATING JOBS A WINDOW AT A TIME

Flushing-based window company makes a name for itself nationwide

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Posted: Thursday, June 27, 2013 10:30 am

When it comes to finding a quality employer in Queens, few have been providing the borough’s residents with steady work for as long as Crystal Windows and Door Systems.

The mass-market manufacturer has been making state-of-the-art residential and commercial windows and doors in Flushing for more than 23 years. In that time, it has consistently been ranked one of the top window manufacturers in the nation by industry publications.

It has also been a leader in innovating its product, promoting energy-conservation through architectural work for years. In fact, the producer has become so ubiquitous that if you live in one of the city’s newer developments, there are pretty good odds the glass standing between your home and the outside world was made in Flushing, and that means a lot of jobs.

The appeal stems from the company’s Low-E glass, which stands for “low thermal emissivity.” The technology essentially sandwiches a barrier of insulating gas between two sheets of glass.

The resulting temperature regulation keeps fuel bills low in the winter and electricity bills even lower in the summer, as both the need for either the heater or air conditioner drops significantly.

“[It] is able to keep heat out and maintain cold air in the room,” said Steven Yu, the company’s marketing manager, during a previous interview. “Therefore, the AC doesn’t need to work as hard. And when next winter comes, it’s able to keep cold air out and warm air in.”

“Most homeowners do not realize this, but they’re not that much more expensive than a no-frills base window,” he added.

The company’s products were recently selected to be the only kind used in A&E’s TV show “Flipping Boston.” Every home fixed up by the producers in Beantown ended up with a Crystal Windows and Doors product at every opening, a point of pride for the company, Yu said.

The manufacturer has four factories across the country, with its Flushing home the largest in New York State. The company moved to the borough in 2000.

The company’s products are built-to-order, and come with a limited lifetime warranty. But if you’re a homeowner, don’t go reaching for the phone just yet.

Crystal does not actually install its products. It deals directly with contractors, not homeowners. If someone wants the company’s products and has not chosen a contractor, Crystal is happy to provide a referral to an installation specialist.

The Flushing location serves a dual purpose: as both a manufacturing location but also a showroom. The front-of-house operation, away from the machines shaping aluminum to specifications, showcases a bevy of available window and door products.

“Getting new windows and doors enhances home value for better resale value down the road,” Yu previously said. “Replacing windows not only looks good, but provides year-round savings on utility bills. Now is the perfect time.”

Besides creating jobs in the borough, the company’s founder, Thomas Chen, has done his best to be a good neighbor. The Taiwanese native in the past committed $250,000 to Queensborough Community College for the creation of a “Port of Entry” program, giving immigrant students the opportunity to participate in English and cultural programs.

Chen also created The Crystal Foundation in 2002 to enhance the presence of Asian arts and culture in the United States.

Crystal Window & Door Systems, Ltd. is located at 31-10 Whitestone Expressway in Flushing. For more information, visit the company online at crystalwindows.com or call (718) 961-7300.

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