With some 300 employees in its Queens-based headquarters, no fewer than 16 product lines, each containing multiple styles, and $67 million worth of sales revenue in 2013, Crystal Window & Door Systems, Ltd. seems well on its way to living up to its corporate vision: “to become the premier manufacturer of windows, doors and associated products in North America.”
Located in Flushing for the past 24 years, including 14 at its current 215,000-square-foot site off the Whitestone Expressway, in the College Point Corporate Park, Crystal has even cracked Window & Door Magazine’s list of the largest manufacturers in North America, an annual designation based on sales volume.
“We were proud to be one of the top 100. Recently we rose to the top 40. Our eventual goal is to move up,” said Steven Yu, sales andmarketing manager.
According to Yu, the company’s success, even in economically difficult times, may be attributed to the fact that “we are one of the few manufacturers in the industry that offer residential and commercial products. We are very flexible at adapting to market needs and changes.”
Since last year, the company has added several new products, including a high-end aluminum window for upscale projects, which, Yu said, offers great aesthetics and clean sightlines: “The contour around the edge is clean and beautiful.”
The company also recently introduced high energy-efficiency commercial windows, he said.
Yu pointed out that, with the approach of summer, now is the ideal time to consider replacing old, drafty windows and doors in one’s home or business.
“Worn-out windows are the No. 1 source of wasted energy,” Yu said. “A new, air-tight window will keep you cool in summer and warm in winter. Homeowners will be able to save on their utility bills.”
Yu pointed out that new windows also promote better security and increase property value.
“You can redesign your house by incorporating window design,” he said.
The manager estimates that the plant produces close to 2,000 windows each day, offering plenty of job opportunities, most of which, according to Yu, are filled by area residents.
In hiring, the company looks for someone who “has a passion for what he does,” Yu said. “The way we build the company team is we treat everyone as part of our family. We promote team-building activities,” including BBQs in the park, annual banquets and even friendly table tennis competitions.
“Everyone needs to work as a team in order to fabricate a quality product,” he said.
Looking toward the future, Yu said the company is making “a never-ending effort to fulfill the corporate vision. We are continuing to improve our product to have higher energy efficiency and continue to supply a high-quality product to the industry.”
Yu is particularly proud that Crystal is an exclusive sponsor of the popular A&E real estate program, “Flipping Boston.”
In all, the company has four factories. Besides the one in Flushing, it has facilities in St. Louis, Chicago and Los Angeles.
The Queens location serves not only as a manufacturing center but also as a showroom for potential customers. Showroom hours are Monday-Friday from 7:30 a.m. to 6 p.m. and Saturday, 7:30 a.m. to 5 p.m.
Crystal Window & Door Systems is located at 31-10 Whitestone Expressway in Flushing. For further information, visit crystalwindows.com or call (718) 961-7300.