A two-alarm fire heavily damaged a house at 43-24 Judge St. in Elmhurst as well as two adjacent buildings on Monday.
A Red Cross representative said 10 housing units were damaged in the three buildings, and that 29 people have been affected.
Tenant Michelle Marin lives in the building with her boyfriend, infant son and her boyfriend’s relatives.
She said she came home at about 9:30 p.m. on Monday night to find smoke in their basement apartment.
They do not know where or how the fire started.
Upon fleeing to the backyard they saw one of the other residents jump from an upper floor window.
He was taken to an area hospital with burns on his face.
Their building had been boarded up, though Marin said residents were being allowed back into the building as of Tuesday in an attempt to retrieve any personal belongings that might have escaped damage in the fire.
She said her landlord had been by the day before.
Caroline Hroncich, a spokeswoman for the American Red Cross Greater New York Region, told the Chronicle in an email on Tuesday that the organization has provided the affected residents with food and emergency housing.
The Red Cross routinely provides such assistance to people in similar situations in the city.
Marin said one difficulty they have encountered is that while the Red Cross was able to secure them emergency housing in a nearby hotel, they were unable to bring their dog, Princess, who is not allowed to stay with them.
She said the family is very concerned about the immediate future and that they will be looking to reach out to agencies that might possibly be able to offer them assistance